Workplace Dispute Resolution in Melbourne

Workplace dispute resolution in Melbourne through mediation, arbitration, and negotiation for lasting outcomes.

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Are workplace conflicts disrupting your team’s productivity and morale?

Unresolved disputes can lead to stress, deteriorate workplace relationships, and cause costly turnover. A case study in Australia revealed how mediation successfully resolved a high-stakes conflict between key executives, restoring trust and improving team dynamics. Similarly, it highlights the effectiveness of structured workplace mediation in fostering understanding and creating long-term solutions for strained relationships.

At Close Consulting, we understand the challenges and emotional toll that workplace disputes can bring. We provide empathetic solutions for unfair dismissal, harassment, and performance disputes. Our approach prioritises fairness, well-being, and actionable resolutions that benefit both employees and employers.

You don’t have to face these challenges alone—let us help you restore harmony and foster a more collaborative workplace.

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What Our Clients Are Saying

What is Dispute Resolution?

Dispute resolution is the process of resolving conflicts or disagreements between parties in a structured and fair way. It offers an alternative to legal actions such as court proceedings, focusing on collaboration rather than confrontation.

Workplace disputes can disrupt productivity, damage relationships, and lead to costly consequences. Effective dispute resolution helps address these conflicts in a way that protects both employee rights and employer interests.

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Our Dispute Resolution Services

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Specialised Workplace Dispute Resolution

Workplace conflicts often require tailored approaches to address the unique challenges faced by employees and employers. Close Consulting specialises in resolving these sensitive issues efficiently, ensuring fairness and compliance.

Tailored Solutions for Businesses

Every industry faces unique challenges when it comes to workplace disputes. At Close Consulting, we understand that a one-size-fits-all approach doesn’t work. That’s why we tailor our solutions to meet the specific needs of your sector, ensuring effective conflict resolution and long-term stability.

Expertise in Diverse Industries

With experience spanning industries like retail, healthcare, aviation, and education, our team is equipped to navigate the complexities of various workplace environments. Whether it’s handling disputes in a fast-paced retail setting or addressing sensitive matters in healthcare, we adapt our strategies to your business context.

Customized Strategies for Unique Challenges

We take the time to understand the specific dynamics of your industry and workplace. This allows us to develop strategies that align with your organisational goals, comply with industry regulations, and foster a positive work environment.For example, in aviation, we focus on resolving high-stress team dynamics and performance-related conflicts. In education, we mediate sensitive disputes that impact staff and student well-being.

Your HR Team

Meet the dedicated professionals behind your success.

Leo Close
Leo Close
Director & Lead Consultant

I established Close Consulting in 2007 as a small, boutique practice providing HR generalist advice to small business owners and individuals in Melbourne. In line with our growth over the past 13 years, we now provide specialised, professional and customer-focused advice across a wide variety of industries including aviation, higher education, retail, aged care and health.

Cameron McInnes
Cameron
Associate

Cameron brings a wealth of experience to Close Consulting following an extensive career in the Technical, Quality and Production Management fields within the construction and civil engineering industries. Advancing from cadet to manager required identifying growth opportunities. Cameron provides leadership, project management and technical capability coupled with strategic overview to time critical projects. 

About Us

Our Client-Centered Approach

At Close Consulting, our approach is rooted in understanding the unique challenges faced by each client. We prioritise practical, efficient solutions that focus on resolving disputes effectively while respecting the needs of all parties involved.

Ethical Standards in Dispute Resolution

Close Consulting is committed to maintaining the highest ethical standards in every dispute resolution process. Our approach ensures fairness, integrity, and trust, creating an environment where all parties feel valued and respected.

Transparency

Clear communication is the foundation of successful dispute resolution. From the initial consultation to the final outcome, we ensure that every step is explained thoroughly. This openness allows all parties to understand the process, set realistic expectations, and stay informed throughout.

Respect and Dignity

Every individual involved in a workplace dispute deserves to be treated with respect and fairness. Our team fosters an inclusive and equitable environment where concerns are addressed without bias. By focusing on dignity and mutual understanding, we help restore trust and collaboration.

Confidentiality

Privacy is paramount in resolving sensitive workplace matters. We safeguard the confidentiality of all discussions, documents, and outcomes to protect the interests of everyone involved. This commitment to discretion builds confidence in the resolution process and encourages honest dialogue.

Resources for Workplace Disputes

We provide accessible resources, such as articles and guides, to help businesses and employees manage workplace conflicts. Topics include:

Tips for preventing disputes through clear communication

Step-by-step guidance on filing workplace-related claims

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How to Get Started with Close Consulting

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FAQs on Dispute Resolution

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