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Support for Underpayment Claims in Melbourne

We can help you make underpayment claims and recover your wages in line with workplace laws.

Free HR Support Call
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Are you struggling with underpayment at work?

Missing penalty rates, unpaid wages, or errors in overtime pay can lead to financial stress and frustration.

In 2022–23, the Fair Work Ombudsman recovered over $509 million for underpaid workers, underscoring the growing prevalence of wage issues in Australia. Whether due to payroll errors or deliberate wage theft, underpayment undermines fairness in the workplace.

At Close Consulting, we offer expert guidance, mediation, and compliance support to help both employees and employers resolve underpayment disputes effectively. Take the first step towards fairness—reclaim your rights or protect your business today.

Free HR Support Call
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What Our Clients Are Saying

Cassie Mason
Leo and Cameron were fantastic dealing with our issue. They alleviated all our stress and dealt with the other party to relieve our anxiety in the matter. They took on all the heavy lifting and let us do our lifting in the gym!
Marisa Moore
Cameron and Leo are true gentlemen they honestly care about you as a person. They showed compassion and understanding when things were tough and we felt supported through the whole process. Forever Grateful.
Luis Hoyos
Apart from attending to my case diligently, Leo offered to help me professionally and as a friend as I was in a vulnerable position which sets him apart as a great human. Went in search of a lawyer ended up finding a friend and a guide.
Sharon W
From the outset, Cam and Leo displayed a remarkable level of professionalism and empathy. They took the time to understand my individual circumstance and needs, providing personalised guidance every step of the way.
James Giang
I was terminated without warning by my previous workplace. I didn't think I could do anything about it. But I was referred to Leo to discuss filing a complaint with the fair work commission. He made the process quick, efficient and easy to understand.
Hassan Haidar
Leo close thank you so much for helping over the past couple of months in regards to my workcover claim he explained and worked with me in the past 3 months I could recommend and better and great person.
Sue Dalton
Both were understanding and caring about my workplace matter - both very professional. They responded promptly and were very informative with the procedure and what to expect. Cameron was reassuring and acted on my behalf.
Tristan Zammicheli
I cannot thank or recommend Close Consulting enough. If you’re dealing with a workplace dispute, especially after an injury, these are the blokes you want in your corner. They’re the real deal—genuine, dedicated, and relentless in fighting for what’s fair.
Liselle Renes
Leo and Cameron were fantastic to deal with every step of the process. Very thorough, professional and efficient, all whilst being down to earth and making me feel comfortable at all times. I highly recommend Close Consulting.
James
I cannot speak highly enough of the incredible service provided by Close Consulting. From start to finish, the professionalism, communication, and attention to detail were absolutely first-class.
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How Are Payment Rates Determined?

Fair Work Act 2009

National Employment Standards (NES)

Modern Awards and Enterprise Agreements

Free HR Support Call
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Claim Your Free HR Support Call

Get a free consultation with a HR expert that will help you solve your current HR challenges.

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What are the Steps
to Address Underpayment?

Internal Resolution

Formal Complaints

Legal Action

Your HR Team

Meet the dedicated professionals behind your success.

Leo Close
Leo Close
Director & Lead Consultant

I established Close Consulting in 2007 as a small, boutique practice providing HR generalist advice to small business owners and individuals in Melbourne. In line with our growth over the past 13 years, we now provide specialised, professional and customer-focused advice across a wide variety of industries including aviation, higher education, retail, aged care and health.

Cameron McInnes
Cameron
Associate

Cameron brings a wealth of experience to Close Consulting following an extensive career in the Technical, Quality and Production Management fields within the construction and civil engineering industries. Advancing from cadet to manager required identifying growth opportunities. Cameron provides leadership, project management and technical capability coupled with strategic overview to time critical projects. 

About Us

Underpayment Claim FAQs

How far back can you claim underpayment of wages in Australia?

How to make an underpayment claim?

What is an underpayment of employee wages?

What are the reasons for underpayment?

How can Close Consulting assist with your underpayment claim?

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