Workplace Mediation Melbourne
Professional workplace mediation services in Melbourne to help resolve disputes fairly, confidentially, and without the need for formal legal action.
Resolving Workplace Conflict Before It Escalates
It’s ideal for everyone to get along in the workplace, but sometimes, conflict arises. It may stem from a simple misunderstanding, clashing of personalities, unbalanced team dynamics, and many other reasons.
These conflicts, if left unresolved, may cause disruptions for your business and lead to more problems and complications. This is where Close Consulting’s Mediation service comes in. We believe that it is imperative to fix internal issues to ensure not just a smooth workflow but a good relationship among colleagues.
What Our Clients Are Saying
What is Mediation?
Close Consulting offers workplace mediation in Melbourne to help companies and organisations nurture a healthy and productive working relationship among employees. We come in as a third party to provide independent, impartial, and objective solutions to get to the bottom of conflicts within a company.
Having a mediator present to navigate disputes is highly efficient and cost-effective because you are able to avoid unnecessary litigation and claims that can further disrupt your operations. We offer flexible conflict resolution strategies to fit any type of issue that you are facing. Through this approach, we are able to resolve conflicts faster and help both the company and the people involved find a more peaceful path to move forward.
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Free HR Support CallWhat to Expect in the Mediation Process
Since the mediation process is confidential, it only concerns the people involved. At Close Consulting, it’s important to us to have a safe space where everyone can share their thoughts and air out any grievances. Stakeholders of an organisation are also treated as external entities in this case, and thus, they are not part of the mediation process unless stated otherwise.
Here is a snapshot of our mediation process in Melbourne to help you visualise what happens.
Before Mediation
During Mediation
After Mediation
Benefits of Mediation
You may consider mediation when you feel that the internal conflicts of your organisation are getting out of hand, or are proving to be more difficult to handle by both the management and human resources. It is always good to know when it’s time to call for help to diffuse a situation and avoid any further escalations that could affect your business.
Here are some of the benefits your organisation can get from our mediation service:
Creates and nurtures a harmonious workplace
At the heart of doing mediation in Melbourne, what matters most is having a workplace that is not only safe to work in, but also one where everyone gets along well. We cater to all employees regardless of position and number – it can be individual or in teams. No matter what the scale is, mediation helps mend and maintain a good working relationship among your company’s people.
Restores motivation to work
Mediation is also a way of showing that your company cares about its people as you want to be impartial and objective in resolving issues. After a mediation, it is expected that there will be a gradual boost in both motivation and morale for the parties concerned since both have already aired their grievances and a compromise has already been reached. It is safe to assume that, at this point, the issue has already been resolved and both can move forward and focus more on their work.
Covers a wide range of issues and conflicts
Issues and conflicts can branch out from anything like a simple disagreement to something serious and threatening. Among the issues we can help resolve are interpersonal conflict, differences in working style and communication, leadership, management of grievances, shift in work processes, change in work setup or arrangement, employment contracts, termination, bullying, and harassment.
Saves time and money
When you opt for workplace mediation, you are preventing further damage or disruption from occurring in your organisation. It saves time because a third party takes care of your mediation, making the process faster and more focused. It saves you money in a sense that there will be no need for further litigation, investigation, or claims since everything will be resolved through an agreement between the parties involved.
Your HR Team
Meet the dedicated professionals behind your success.
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I established Close Consulting in 2007 as a small, boutique practice providing HR generalist advice to small business owners and individuals in Melbourne. In line with our growth over the past 13 years, we now provide specialised, professional and customer-focused advice across a wide variety of industries including aviation, higher education, retail, aged care and health.
Cameron brings a wealth of experience to Close Consulting following an extensive career in the Technical, Quality and Production Management fields within the construction and civil engineering industries. Advancing from cadet to manager required identifying growth opportunities. Cameron provides leadership, project management and technical capability coupled with strategic overview to time critical projects.
Mediation FAQs
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